ID Card Specialist (PA II), NAVY ICA; San Diego, CA
Core
Provides professional military personnel support services by verifying identity and eligibility for U.S. Navy Identification Cards and Common Access Cards (CAC) at Defense Enrollment Eligibility Reporting System (DEERS) and Real-time Automated Personnel Identification System (RAPIDS) sites.
Role type
ID Card Specialist (PA II)
Builds
DoD Identification Cards and CACs for active duty, retirees, dependents, and verified contractors
Domain
U.S. Department of Defense / Military Personnel Administration
Required skills
DEERS/RAPIDS terminal operation, identity verification, eligibility adjudication, CAC issuance, PKI certificate management, customer service, data accuracy verification, equipment maintenance
Preferred skills
Site Security Manager (SSM) certification, HR background in Military Pay/Personnel/Travel Claims/Navy Transportation
Technologies
RAPIDS workstations, DEERS terminal, Trusted Associate Sponsorship System (TASS), Microsoft Office
Responsibilities
Verifies identity and eligibility of authorized DoD beneficiaries, issues DoD Identification Cards, performs DEERS updates and enrollment, operates and maintains RAPIDS workstations, processes CACs, answers telephone inquiries regarding identification card eligibility, reconciles erroneous DEERS information, performs PIN resets, maintains RAPIDS equipment within physical parameters
Seniority
Entry-level to Mid-level, hands-on IC
