Closing Team Leader
Core
Lead store closing routines, ensure guest experience, and support store operations to achieve sales goals and profitability.
Role type
Senior IC retail operations leader (closing team)
Builds
Store operations, guest service experiences, and sales performance
Domain
Retail
Deliverable
product features
Required skills
Guest service, team leadership, sales growth, workload management, safety compliance, cash handling, inventory management, physical labor
Preferred skills
Previous retail experience
Technologies
Handheld scanners, frequency devices, cash registers
Responsibilities
Lead closing routines and coaching team members, model and train service standards, solve problems to execute store strategies, evaluate candidates and support onboarding, ensure store departments are zoned and in-stock, handle cash register operations, move and lift merchandise up to 44 pounds, address emergency and compliance needs, engage with guests to solve needs, maintain physical security processes, support order pickup and drive-up returns.