Applications Engineer
Core
Technical resource for the sales force responsible for driving technology evaluation, providing solutions for technical issues, and ensuring customer satisfaction throughout the sales process.
Role type
Applications Engineer (Technical Sales Support)
Builds
Laser systems, machine tools, EUV, and electronics for semiconductor, display, and optical industries
Domain
Industrial manufacturing, laser technology, vacuum systems
Required skills
Vacuum system architecture knowledge, electrical and control systems understanding, systems/network communications (Ethernet, DeviceNet, Profibus), product training, project management, application programming
Preferred skills
Semiconductor wafer fab equipment experience, vacuum coating and plasma processes, power supplies (DC, AC, RF), induction heating, customer service or sales support
Technologies
Microsoft Office, industry-specific software, vacuum system architecture, electrical blueprints
Responsibilities
Maintain expert product knowledge in semiconductor, display, and optical applications; articulate technology positioning to business and technical users; respond to RFIs/RFPs; convey customer requirements to internal stakeholders; perform technical training for sales and engineering teams; assist in new product design and development; coordinate client technical roadmaps with product centers; travel to sites for start-up, integration, and training; resolve customer issues; support product sales at trade shows.
Seniority
Mid-level, hands-on IC