Patient Access Representative
Core
Front-line staff supporting patient care delivery by managing patient access, verifying demographics and insurance, and facilitating patient flow.
Role type
Patient Access Representative
Builds
Patient intake and scheduling processes for OB/GYN department
Domain
Healthcare / Community Health Center
Deliverable
client delivery
Required skills
Patient interaction, demographic verification, insurance verification, payment collection, data entry, phone support
Preferred skills
Health insurance experience, medical setting experience
Responsibilities
Interact with patients and staff with courtesy and sensitivity; Identify and verify patient demographics, insurance, and account information; Facilitate efficient patient flow; Collect and data enter co-payments and other payments; Refer uninsured/underinsured patients to enrollment; Provide telephone support
Seniority
Entry-level, front-line staff