Night Operations Team Leader
Core
Plans, directs, and supervises team members in day-to-day operations across various store departments to drive sales and ensure efficient customer service.
Role type
Night Operations Team Leader (Retail Management)
Builds
Store departments (meat, bakery, produce, deli, customer service, product flow)
Domain
Retail
Deliverable
product features
Required skills
Staffing and hiring, P&L management, shrink control, customer service leadership, conflict resolution, financial analysis, mentoring, training delivery, succession planning
Preferred skills
Rotational experience in multiple store areas, suggestive selling techniques
Responsibilities
Supervise daily store operations, mentor and coach team members, manage staffing and hiring, maintain store appearance and standards, analyze financial data to meet sales goals, ensure team training completion, promote safety initiatives
Seniority
Mid-level management, hands-on leadership