Service Coordinator Full Time
Core
Lead and support front-end operations to ensure a high-quality customer shopping experience by coordinating checkout flow, maintaining cleanliness, and managing team productivity.
Role type
Front-end operations coordinator
Builds
Customer shopping experience and operational efficiency at retail stores
Domain
Retail
Deliverable
product features
Required skills
Cash register operation, shrink monitoring, team task assignment, on-the-job training, shift handoff coordination, customer issue resolution
Preferred skills
Certified trainer status, subject matter expertise in market programs
Responsibilities
Coordinate checkout flow and maintain front-end standards, assign tasks to cashiers and service desk members, perform survival walks and shift handoffs, monitor shrink and financial outcomes, conduct on-the-job training and mentoring, resolve customer issues
Seniority
Individual Contributor, operational support