Pre-College Student Support & Operations Manager, Pre-College Programs
Core
Oversee student support, summer staff, and daily operations for high school residential programs, ensuring safety and engagement during live-in sessions.
Role type
Senior IC operations and student support manager
Builds
Safe, engaging residential experiences for high school students
Domain
Education + Residential Operations
Required skills
Student care coordination, staff recruitment and training, residential logistics management, conflict resolution, incident response, program operations planning, stakeholder communication
Preferred skills
Experience with adolescent development, knowledge of university systems (Slate, Google Classroom), data analysis for program improvement
Technologies
Slate, Google Classroom
Responsibilities
Serve as primary resource for student well-being and conduct issues; supervise residential staff and lead training; manage housing assignments, room changes, and campus logistics; coordinate evening programming and activities; document incidents and support actions; analyze program data for continuous improvement.
Seniority
Senior, hands-on IC