Director of Applications (NCS) - BCIT
Core
Leads strategy, governance, and operational health of Baltimore City's enterprise application portfolio, ensuring systems are modern, secure, integrated, and aligned with citywide priorities.
Role type
Director of Enterprise Applications (Strategy & Governance)
Builds
Modern, secure, integrated enterprise application portfolio for city agencies and residents
Domain
Public Sector / Enterprise Software / Cloud / AI Governance
Required skills
Enterprise application portfolio management, application architecture, vendor relationship management, contract negotiation, stakeholder engagement, change leadership, AI governance, business continuity planning, integration platform oversight
Preferred skills
Government IT experience, SaaS platforms, cloud-based delivery models, application rationalization, hands-on enterprise platforms
Technologies
Azure Integration Services, Microsoft Copilot, Salesforce Einstein
Responsibilities
Lead and develop a high-performing applications team; Develop modernization strategy for the City's applications; Own enterprise application management and governance; Manage software vendor relationships end-to-end; Develop application roadmaps and strategies; Lead executive stakeholder engagement for significant application implementations; Own the governance framework for AI-powered features; Define and maintain Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) for critical applications
Seniority
Director, strategic leadership & team management