Program Coordinator
Core
Process rebate applications, manage data entry, and support program operations for energy efficiency initiatives.
Role type
Program Coordinator (Operations Support)
Builds
Rebate payments, program reports, and operational workflows for community energy programs
Domain
Energy efficiency / Environmental services
Deliverable
client delivery
Required skills
Application processing, data entry, eligibility verification, report generation, customer support, Microsoft Office (Outlook, Word, Excel)
Preferred skills
Bachelor's degree, 2-4 years of relevant industry experience
Responsibilities
Process rebate applications by verifying eligibility and issuing payments; Perform accurate data entry and file maintenance; Schedule and track projects for Account Managers and staff; Complete review processes by obtaining and reviewing supporting documentation; Provide education and instruction to applicants on eligibility requirements; Support customers via phone, chat, and email; Attend staff meetings and complete special projects
