Deputy Manager - Aftersales, NMIPL
Core
Drive body shop efficiency, revenue growth, and innovation (AI) across a dealer network while managing supplier relationships and repair quality.
Role type
Senior operations manager (automotive aftersales)
Builds
Dealer network repair operations, AI-driven estimation systems, and supplier service programs
Domain
Automotive industry, body & paint repair operations
Deliverable
production ML models
Required skills
Body & paint operations management, supplier relationship management, AI system implementation, repair quality auditing, dealer network management, training program development, insurance claim coordination, roadside assistance management
Preferred skills
Advanced Microsoft Office proficiency, business and marketing knowledge
Technologies
Artificial Intelligence, Microsoft Office (Excel, Word, PowerPoint)
Responsibilities
Drive body & paint workshop inflow growth and revenue targets across the dealer network; Manage strategic relationships with paint companies and allied vendors; Lead AI innovation initiatives for digital estimation and new services; Ensure adherence to repair quality and paint process standards; Enhance dealer manpower skills through training and capability building; Collaborate with insurance companies to support accident business generation; Manage Roadside Assistance (RSA) business performance and vendor negotiations
Seniority
Senior, hands-on IC
