Ingeniero de Calidad FQI
Core
Analyze and manage customer-reported quality incidents for automotive vehicles to drive continuous improvement across manufacturing, R&D, and quality parts teams.
Role type
Field Quality Engineer (FQI)
Builds
Technical reports and corrective actions for vehicle quality issues in CBU markets
Domain
Automotive manufacturing and quality assurance
Required skills
Quality incident investigation, Technical report generation, Customer voice analysis, Field data collection, Statistical analysis, Database management, Mechanical/electrical vehicle systems knowledge, Microsoft Office (Excel, PowerPoint), Negotiation
Preferred skills
EV/e-POWER technology interest, Fleet customer management, Cross-functional collaboration, Process improvement methodologies
Technologies
DRIVE/CARS system, SICAT/SIS system, Microsoft Office Suite
Responsibilities
Promote GEMBA activities to confirm and resolve quality issues, Analyze field quality incidents across MEX/NIBU/USA/NSAM/GCC markets, Collect and evaluate reported incidents from customer systems, Generate technical reports for management review, Engage with customers and dealers to manage quality activities, Collaborate with R&D and manufacturing to implement solutions
Seniority
Mid-level, hands-on IC