Senior Billing Specialist / Billing Team Lead - India AR Delivery Hub
Core
Lead a team of billing specialists to manage daily billing queues, ensure SLA adherence, and support automation initiatives for accounts receivable operations.
Role type
Senior IC billing team lead (finance operations)
Builds
Standard invoices, recurring billing cycles, and billing status reports for gaming content and technology clients
Domain
Gaming industry + Accounts Receivable/Finance Operations
Required skills
Billing operations, accounts receivable, order-to-cash, shared services, finance operations, SLA management, invoice accuracy, customer portal management, SOP development, process documentation, quality assurance, exception handling, team training, cross-regional coordination
Preferred skills
Prior team lead experience, senior specialist experience, quality review experience, process trainer experience
Technologies
AI-enabled workflow tools, exception dashboards, automated trackers
Responsibilities
Handle daily billing queue allocation and SLA adherence, review billing output for accuracy and SOP compliance, coordinate with regional billing leads, advance non-standard billing issues and exceptions, train and guide billing specialists, maintain SOPs and performance reporting, support automation opportunities for invoice generation and status reporting
Seniority
Senior, hands-on IC with team leadership