Patient Access Representative I-Bilingual Preferred
Core
Manages patient scheduling, registration, and discharge for outpatient clinics, ensuring accurate demographic and insurance data while providing a positive first impression.
Role type
Patient Access Representative
Builds
Outpatient clinic operations and patient intake workflows
Domain
Healthcare administration
Deliverable
product features
Required skills
Appointment scheduling, Insurance verification, Patient registration, Co-payment collection, Data entry, Patient engagement
Preferred skills
Bilingual communication, Float between centers, Patient satisfaction survey administration
Responsibilities
Schedule patient appointments and obtain referrals; Complete registration and discharge activities including insurance verification; Collaborate with clinical partners to optimize clinic flow; Engage patients and families to enhance the patient experience.