Patient Access Representative I
Core
Manages patient scheduling, registration, and discharge activities for outpatient clinics to ensure smooth clinic flow and positive first impressions.
Role type
Patient Access Representative
Builds
Outpatient clinic operations
Domain
Healthcare / Patient Access
Deliverable
product features
Required skills
Appointment scheduling, Patient registration, Insurance verification, Co-payment collection, Patient engagement, Clinic coordination
Responsibilities
Schedule patient appointments and obtain referrals; Greet patients and families; Complete registration and discharge activities including insurance verification; Coordinate with clinical partners to optimize clinic flow; Encourage patient satisfaction surveys.
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