Manager - Customer Technical Service, India
Core
Lead the India Food Application (CTS) Laboratory to drive technical innovation and support business growth for Savory, Baking, Dairy, Beverage, Confectionery, and Plant-Based applications.
Role type
Senior Manager, Food Application Scientist & Laboratory Operations
Builds
Food applications, pilot-scale trials, and laboratory infrastructure for the Indian market
Domain
Food Ingredients / Plant-Based / Pharmaceutical Excipients
Required skills
Team leadership, application development, customer engagement, cross-functional collaboration, laboratory operations management, project prioritization, technical training, stakeholder management, commercial acumen, market analysis, equipment qualification, regulatory compliance
Preferred skills
Plant-based nutrition expertise, specialized nutrition knowledge, multicultural team management, innovation roadmap creation
Technologies
Laboratory equipment, pilot-scale testing tools, analytical testing instruments
Responsibilities
Lead and develop the India Food Application team; Provide expert application support and visit customers for product development and troubleshooting; Design and execute laboratory and pilot-scale trials; Ensure laboratory operations comply with safety and regulatory standards; Lead the planning, setup, and expansion of food application laboratories; Collaborate with global CTS and commercial teams to deliver customer-focused solutions
Seniority
Senior, hands-on IC with people management
