Application Support Engineer
Core
Provide hands-on operational support for critical Nasdaq applications and data-processing services in Linux/Unix environments, ensuring strict availability and processing SLAs.
Role type
Senior IC application support engineer (production operations)
Builds
Critical production applications, data-processing services, and end-to-end data workflows for financial markets
Domain
Financial services / Trading technology / Data processing
Required skills
Linux/Unix command-line tools, log analysis, Bash/shell scripting, incident management, change management, root-cause analysis, data reprocessing, runbook creation, stakeholder communication
Preferred skills
Python/Perl scripting, Git/Bitbucket workflows, Zabbix/Datadog/Splunk, AWS/hybrid cloud, ITIL practices, financial market domain knowledge
Technologies
Linux, Unix, Bash, Zabbix, Datadog, Splunk, Jira, Git, Bitbucket, AWS
Responsibilities
Monitor production systems and data flows; investigate alerts and resolve incidents; execute change management and post-deployment verification; create and maintain operational documentation; perform data reprocessing and validation; collaborate with development and infrastructure teams; participate in on-call rotations.
Seniority
Mid-Senior, hands-on IC