Full Time Retail Sales Manager
Core
Lead a high-performing retail team to drive sales, ensure operational compliance, and deliver an engaging customer experience in a creative arts store.
Role type
Retail Sales Manager
Builds
Store operations, sales performance, and customer service
Domain
Retail / Creative Arts & Crafts
Deliverable
product features
Required skills
Retail leadership, team coaching, SOP adherence, customer experience management, POS system operation, inventory management, loss prevention, omni-channel fulfillment, event management
Preferred skills
None stated
Technologies
POS systems, Self-Checkout systems
Responsibilities
Assist Store Manager in managing SOP adherence and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee Balloons business, birthday party operations, and in-store events; Drive sales in the Knit & Sew Shop and Custom Framing operations; Train and develop team members; Partner in maintaining Asset Protection practices; Execute BOPIS and Same Day Delivery.
Seniority
Mid-level, hands-on IC