Retail Sales Manager
Core
Lead and champion a high-performing selling culture across the store, driving strong sales results and an engaging customer experience.
Role type
Retail Sales Manager
Builds
Front-end and service operations, including POS systems, self-checkout, BOPIS, same-day delivery, and specialty departments (Knit & Sew, Custom Framing, Balloons).
Domain
Retail (Arts & Crafts/Creative Supplies)
Required skills
Retail leadership, SOP adherence, customer experience coaching, team training, POS operation, asset protection, omni-channel fulfillment, event management
Preferred skills
None stated
Technologies
POS, Self-Checkout systems
Responsibilities
Assist Store Manager in managing SOPs and company programs; Model and coach best-in-class Customer Experience and selling behaviors; Provide Manager-on-Duty coverage; Oversee specialty departments and in-store events; Drive loyalty program enrollment; Train and develop team members; Maintain asset protection practices.
Seniority
Mid-level, hands-on IC