Service Team Member
Core
Deliver friendly customer service, assist customers in locating products, and manage store operations including checkout, merchandising, and inventory recovery.
Role type
retail associate (customer service & operations)
Builds
retail store experience for creative arts supplies
Domain
retail (arts & crafts)
Deliverable
product features
Required skills
customer service, cash handling, merchandising, inventory management, omnichannel support (BOPIS/SFS), physical labor
Preferred skills
retail experience
Technologies
POS systems, inventory management tools
Responsibilities
assist customers with product location and checkout, process cash transactions, unload trucks and stock shelves, maintain planograms and store recovery, support shrink and safety programs, enroll customers in rewards programs
Seniority
entry-level IC
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