Retail Store Manager
Core
Lead and manage a retail store team to deliver customer experiences, achieve sales/profit KPIs, and ensure operational compliance.
Role type
Retail Store Manager
Builds
Retail store operations and customer experiences
Domain
Retail / Arts & Crafts
Deliverable
product features
Required skills
Team leadership, performance management, inventory management, merchandising, customer service, hiring and training, budget management, shrink and safety program execution
Responsibilities
Lead and manage all aspects of the store including adherence to SOPs; deliver sales and profit plans; manage the store team to achieve KPIs; hire, train, observe, coach, and develop team members; implement shrink and safety programs; serve as Manager on Duty; maintain operational understanding of all store departments including custom framing