Framer PT
Core
Deliver friendly customer service, assist customers with shopping and checkout, and support store operations including truck unloading and merchandise recovery.
Role type
retail associate (customer service & operations)
Builds
retail store experience for customers
Domain
retail / arts & crafts
Deliverable
product features
Required skills
customer service, cash handling, merchandise recovery, truck unloading, BOPIS/SFS processes, shrink prevention, safety compliance
Preferred skills
retail experience, custom framing sales
Technologies
POS systems, BOPIS/SFS platforms
Responsibilities
Help customers locate products and provide solutions, execute cash handling to standards, engage customers on rewards programs, assist with Buy Online Pickup in Store and Ship From Store, participate in truck unloading and stocking, complete merchandise recovery and maintenance, support shrink and safety programs, adhere to Standard Operating Procedures
Seniority
entry-level