Service Team Member
Core
Provide friendly in-store customer service, assist with product location and checkout, and support store operations including merchandising and fulfillment.
Role type
retail associate (customer service & operations)
Builds
retail store experience for craft and hobby supplies
Domain
retail (crafts, arts, and hobbies)
Deliverable
product features
Required skills
customer service, cash handling, merchandising, inventory management, omnichannel fulfillment support, physical stamina
Preferred skills
prior retail or customer service experience
Technologies
POS systems, BOPIS, SFS
Responsibilities
assist customers with product location and checkout, process cash transactions, unload trucks and stock merchandise, maintain store recovery standards, support Buy Online Pickup in Store and Ship From Store, educate customers on rewards programs, perform store in-stock optimization
Seniority
entry-level
