Assistant.e Technique
Core
Provide technical support for Rockfon acoustic insulation products and systems to clients and internal teams, manage pricing/quoting, and coordinate quality disputes.
Role type
Technical Support Specialist (Construction Materials)
Builds
Acoustic insulation systems (ceilings and wall panels) for the French market
Domain
Construction / Acoustic Insulation
Deliverable
product features
Required skills
Technical product knowledge, pricing/quoting, documentation management, dispute coordination, data analysis, Office suite (macros, Power BI), English (C1)
Preferred skills
Knowledge of construction material certifications, Polish language, programming skills
Responsibilities
Provide technical support to clients and internal teams, manage pricing requests and special product orders, create and update technical documentation and quoting tools, coordinate and track quality disputes and corrective actions
Seniority
Junior, first experience required