Regional Crop Operations Lead
Core
Manage a service team providing day-to-day service, new business, and renewal insurance needs for crop clients, ensuring timely, accurate, and professional service delivery.
Role type
Regional Crop Operations Lead (Service Team Manager)
Builds
Insurance service workflows and client retention for crop clients
Domain
Insurance brokerage (Crop/Risk Management)
Deliverable
client delivery
Required skills
Team management, workflow adherence, audit compliance, staff training, performance evaluation, hiring/onboarding, financial reconciliation, carrier liaison
Preferred skills
Knowledge of Farm Bill implementation, strategic planning, marketing campaign coordination
Technologies
Broker Management System, Carrier Websites, EPIC
Responsibilities
Manage service team to meet regional strategic goals and efficiency targets; Ensure adherence to crop workflows and broker standards; Oversee staff training, performance reviews, and succession planning; Coordinate staffing and resolve accounting/commission errors; Act as liaison between clients and insurance carriers; Support sales team with planning meetings and promotional campaigns.
Seniority
Mid-Senior, hands-on IC with team leadership