Patient Services Back Office Associate
Core
Resolve patient and provider billing inquiries, audit patient balances, update demographics, process payments, and manage collection accounts.
Role type
Patient Services Back Office Associate
Builds
Patient statements, collection letters, and updated account records
Domain
Healthcare administration
Deliverable
dashboards & analysis
Required skills
Billing inquiry resolution, account auditing, demographic data management, claims rebilling, payment processing, collection report review, HIPAA compliance adherence
Preferred skills
Cross-training capability, team collaboration
Technologies
Client payment portals, collection management systems
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