Government Programs Care Manager Support Specialist I - Work From Home
Core
Administrative care management support including member and provider outreach, scheduling appointments, responding to inquiries, data entry, and managing low-risk members for health-related social needs.
Role type
Support Specialist I (Care Management)
Builds
Member outreach programs, care coordination workflows, and administrative support for healthcare initiatives.
Domain
Healthcare / Managed Care
Deliverable
dashboards & analysis
Required skills
Communication systems (Fax, Email, Telephone), Managed care system experience, Healthcare system experience, Member needs coordination, Medical terminology, Clinical systems knowledge (claims, enrollment), Microsoft Office
Preferred skills
Medical field education, Human services background, Call Center experience
Responsibilities
Member and provider outreach, Scheduling care manager and member appointments, Responding to member inquiries, Data entry and research, Managing low-risk members for health-related social needs
Seniority
Entry-level, hands-on IC
