Senior Strategist Participant Communication - Empower Participant Communications
Core
Develops, implements, and measures multi-touch, multi-channel participant communication strategies for high-profile clients in the Large/Mega/Not-For-Profit market to improve retirement readiness and participant behavior.
Role type
Senior client-facing participant communication strategist
Builds
Strategic communication campaigns, educational resources, and client-specific deliverables for retirement plans
Domain
Financial services / Retirement planning / Client communications
Deliverable
product features
Required skills
Strategic communications, client management, financial services acumen, regulatory compliance knowledge, project management, persuasive writing, budget management, presentation skills
Preferred skills
Master's degree, defined contribution/benefit plan expertise, variable data personalization experience
Technologies
Salesforce, Microsoft Office Suite, workflow tools
Responsibilities
Manage complex book of business for Large/Mega/Not-For-Profit clients; execute communication strategies aligned with client budgets; present campaign updates and new concepts to clients; coordinate workflow and ensure timely delivery of materials; mentor team members; anticipate regulatory communication requirements.
Seniority
Senior, hands-on IC with client ownership