Customer Experience Banker (Bilingual Spanish)- Chicago, IL (Brighton Park)
Core
Financial Concierge for walk-in customers, retaining and growing consumer and business relationships by identifying financial goals and recommending deposit and banking products.
Role type
Customer Experience Banker (Non-NMLS)
Builds
Consumer and business customer relationships
Domain
Banking / Financial Services
Deliverable
product features
Required skills
Bilingual Spanish, customer service, sales process, relationship management, cash handling, regulatory compliance
Preferred skills
Banking experience, goal-driven retail sales, technology comfort (mobile/online banking)
Responsibilities
Provide excellent customer service and resolve issues, educate customers on deposit products, proactively identify growth opportunities via sales process and outbound calling, refer customers to other bank areas, adhere to operational and regulatory policies
Seniority
Entry-level to Individual Contributor
