Continuous Improvement Senior
Core
Drive service transformation and operational efficiency within Denver Human Services by leading Lean improvement initiatives and managing complex projects.
Role type
Senior Continuous Improvement Specialist (Lean & Project Management)
Builds
Improved service delivery processes and operational standards for social services
Domain
Public sector / Human Services
Required skills
Lean methodology expertise, Project Management, Process mapping, Data analysis, Facilitation, Training development, Stakeholder engagement, Root cause analysis, Change management, Microsoft Office proficiency
Preferred skills
Peak Academy Black Belt certification, PMP certification, Experience in human services or public sector
Technologies
Microsoft Office (Teams, SharePoint, Excel, PowerPoint, Visio), Lean tools (A3, PDCA, Value Stream Mapping)
Responsibilities
Lead and facilitate Lean Rapid Improvement Events and workshops; Scope, design, and execute division-wide improvement projects; Develop and deliver training curricula on Lean principles; Analyze qualitative and quantitative data to identify process gaps; Engage stakeholders to drive adoption of continuous improvement practices; Ensure sustainability of implemented improvements.
Seniority
Senior, hands-on IC with strategic project leadership