Patient Access Specialist
Core
Frontline specialist ensuring accurate pre-service appointment preparation, insurance verification, and billing work queue resolution to support patient access and revenue cycle integrity.
Role type
Patient Access Specialist (Healthcare Operations)
Builds
Clean claim submissions and seamless patient appointment scheduling
Domain
Healthcare / Medical Services
Required skills
Appointment scheduling, Insurance verification, EHR management, Billing work queue resolution, Government payor requirements, Data reconciliation
Preferred skills
CHAA certification, Patient registration, Healthcare billing experience
Technologies
Electronic Health Records (EHR)
Responsibilities
Analyze and reconcile Daily Appointment Reports (DAR) to ensure accurate EHR entry; Verify insurance eligibility, referral authorizations, and pre-visit activities; Resolve billing work queue items including registration inaccuracies and demographic corrections; Serve as subject-matter expert on Government Payor requirements; Provide desk coverage as needed.