Appointment Business Center Scheduler I/II
Core
Answer telephones and coordinate patient appointments in a call center environment to support patient care activities.
Role type
Appointment Business Center Scheduler (Access Coordinator)
Builds
Patient appointment schedules
Domain
Healthcare administration
Required skills
telephone etiquette, computer proficiency, office machine operation, patient information management, confidentiality
Preferred skills
call center experience, healthcare registration/billing/scheduling experience, medical terminology knowledge
Responsibilities
Schedules, reschedules, coordinates, and cancels appointments; Inputs and/or updates accurate patient information; Communicates accurate and complete information; Maintains strict confidentiality
Seniority
Entry-level to Junior (1-2 years experience)
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