Dy. Manager Mumbai & Coastal MH
Core
Drive profitable sales of Sandvik's Parts, Services, Components, and Contracts for Crushing and Screening equipment in the Mumbai & Coastal Maharashtra region, ensuring high customer satisfaction and operational excellence.
Role type
Deputy Manager, Aftermarket Sales & Service Operations
Builds
Aftermarket revenue growth through parts, wear parts, services, upgrades, and lifecycle management solutions for mining and construction customers.
Domain
Mining and Construction Equipment (Crushing & Screening)
Required skills
P&L management, technical knowledge of Crushing & Screening equipment, hands-on maintenance troubleshooting, fleet performance analysis, customer relationship management, competitor analysis, team leadership, safety culture enforcement, CRM management, strategic account development.
Preferred skills
Experience with Sandvik total offerings, digital solutions promotion, continuous improvement initiatives.
Technologies
CRM systems, business reporting tools, fleet performance data analytics platforms.
Responsibilities
Achieve targeted revenue and profitability objectives for the assigned region; mentor service engineers and technicians; conduct regular customer visits and performance reviews; monitor equipment performance and recommend actions to improve uptime; analyze customer fleet data to improve productivity and asset life; drive growth in parts sales and service business; support strategic account development and long-term retention; conduct competitor analysis and market gap identification; ensure compliance with safety standards and company policies.
Seniority
Mid-Senior, hands-on IC with team leadership