Parts & Service Sales Representative
Core
Promote and sell mining parts and services to small and medium-sized customers within an assigned geographic territory to achieve sales targets.
Role type
B2B sales representative (heavy equipment/mining)
Builds
Aftermarket parts and service solutions for mining fleet operators
Domain
Mining industry / Heavy equipment
Required skills
Technical knowledge of heavy equipment/mining, sales experience, analytical/data analysis skills, CRM software proficiency, predictive parts forecasting, customer relationship management, negotiation, territory planning
Preferred skills
Knowledge of Sandvik products, strong customer service focus, proactive initiative
Technologies
CRM Software
Responsibilities
Manage sales of products and services to small and medium sized customers within an assigned geographical territory; Perform gap analysis on existing fleet to identify sales opportunities; Retain and grow business with existing customers and generate sales from new customers; Anticipate and understand customer needs and match them with product offering; Pursue sales leads; visit existing and new customers; assess customer needs and suggest appropriate products and services; negotiate prices and delivery times; conclude sales orders to meet revenue targets; Predictive parts forecasting through analysing customer mobile equipment maintenance strategy; Liases between customer and Sandvik on aftermarket issues
Seniority
Mid-level, hands-on IC