Customer Care Representative (Bilingual)
Core
Process customer orders, track product availability, and resolve customer inquiries via invoice verification, account management, and inventory coordination.
Role type
Customer Care Representative
Builds
Customer order fulfillment and inventory availability
Domain
Logistics / Supply Chain
Deliverable
client delivery
Required skills
Invoice verification, account management, inventory coordination, report generation, multi-tasking, Microsoft Office proficiency
Responsibilities
Process customer orders and track product availability, verify inbound receipts and invoices, generate customer reports, coordinate product availability with warehouse team, resolve customer issues as first point of contact, research inventory discrepancies with Operations team
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