Infrastructure Engineer Lead - Exchange & Productivity Services
Core
Lead technical architecture, engineering, and operational support for Microsoft Exchange Online, Outlook, Office applications, and Microsoft 365 productivity services.
Role type
Senior IC Infrastructure Engineer Lead (Exchange & Productivity Services)
Builds
Reliable, secure, and scalable collaboration services for enterprise users
Domain
Enterprise IT Infrastructure, Microsoft 365, Messaging Systems
Required skills
Microsoft Exchange Online administration, Microsoft 365 platform management, messaging architecture (SMTP, DNS, mail flow), PowerShell automation, incident response, technical leadership, cross-functional partnership, compliance and governance
Preferred skills
Microsoft 365 Messaging Administrator Associate/Expert certification, Exchange Online migration experience, Microsoft Teams integration, Microsoft Purview/Defender familiarity, ITIL practices, vendor management
Technologies
Microsoft Exchange Online, Microsoft 365, Outlook, Office applications, PowerShell, Microsoft Teams, Microsoft Purview, Microsoft Defender
Responsibilities
Design and implement highly available, secure, and scalable enterprise infrastructure solutions; lead resolution of complex production issues and major incidents; mentor engineers on system design and maintenance; establish engineering standards and operational runbooks; partner with Security, Networking, and Compliance teams; participate in on-call rotations and industry panels
Seniority
Senior, hands-on IC with leadership responsibilities