Director, Learning and Development – Investment Service Company (ISCO)
Core
Director of Learning and Development leading the assessment, design, and implementation of learning solutions to close human performance gaps for USAA's new Investment Services Company.
Role type
Senior IC Learning and Development Director
Builds
Learning and development portfolio of programs and solutions for USAA Investment Services Company
Domain
Financial Services / Human Capital Development
Required skills
Needs assessment, curriculum design, program management, budget management, team leadership, stakeholder partnership, vendor management, performance evaluation, strategic planning
Preferred skills
FINRA Series 7/66/9/10, CFP/CLU/RICP designations, investment services experience, facilitation, project management
Technologies
Learning management systems, performance evaluation models, project management tools
Responsibilities
Lead planning, design, development, implementation, and evaluation of learning programs; Partner with stakeholders to assess human performance needs and develop strategies; Manage L&D portfolio and report progress; Evaluate effectiveness of learning solutions; Establish performance expectations and coach direct reports; Build partnerships with external vendors; Manage L&D budgets; Build and oversee a team of employees; Ensure risk compliance in business activities
Seniority
Director, hands-on IC with team management