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Lead Commercial Client Administrator

Ballantyne - Charlotte (LPO), US💼 Full-time🗓 2026-09-29 → 2026-09-30

Core

Lead administrative and operational support for high-value commercial clients, serving as a primary point of contact and liaison for Relationship Managers.

Role type

Senior Commercial Client Administrator

Builds

Loan documentation, account setups, and payment processing workflows for commercial lending

Domain

Banking / Commercial Lending

Required skills

Loan documentation expertise, banking operations knowledge, nCino proficiency, Salesforce proficiency, risk monitoring, cross-selling support, mentorship

Preferred skills

Bachelor's degree in business or finance, 4+ years in banking/financial services

Technologies

nCino, Salesforce, Microsoft Office Suite

Responsibilities

Serve as primary contact for complex commercial clients; prepare and coordinate loan documentation; monitor account activity and identify risks; partner with Relationship Managers on cross-selling; mentor junior administrators; lead special projects to enhance efficiency.

Seniority

Senior, hands-on IC with mentorship responsibilities

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