Customer Service Representative - FT
Core
Assist customers throughout the rental and return process on airport lots, including checking vehicles, processing rentals, and providing on-site support.
Role type
Customer Service Representative (Airport Operations)
Builds
Smooth, efficient car rental experiences for customers at airport locations
Domain
Transportation / Car Rental
Deliverable
product features
Required skills
Valid driver's license, data entry, verbal communication, customer service, adaptability, physical mobility
Preferred skills
6 months retail or customer service experience in a fast-paced environment
Technologies
Handheld devices
Responsibilities
Check vehicles, enter information into handheld devices, process rentals for loyalty customers, assist customers at exit gates, check in vehicles at return
Seniority
Entry-level, hands-on IC
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