Customer Experience Specialist - PT
Core
Front-line specialist delivering premium, personalized vehicle rental experiences including doorstep deliveries, airport arrivals, and vehicle handovers.
Role type
Customer Experience Specialist (Physical/On-site)
Builds
Seamless vehicle delivery and collection logistics for Avis First customers
Domain
Automotive rental / Hospitality
Deliverable
physical/clinical work
Required skills
Customer service, vehicle operation, clear communication, logistics coordination, proactive communication, physical stamina
Preferred skills
Hospitality or car rental background, multilingual communication
Technologies
Mobile devices, communication apps
Responsibilities
Deliver vehicles directly to customers, coordinate timely vehicle delivery and collection, greet customers and assist with luggage, communicate proactively via phone/text/email/app, ensure professional and personalized interactions
Seniority
Entry-level to Junior, hands-on IC