Specialist, Account Services - French Speaker
Core
Manage a portfolio of French customer accounts and support debt recovery activities for Avis Budget Group.
Role type
Account Services Specialist (Collections)
Builds
Debt recovery and account management solutions for French-speaking customers
Domain
Automotive rental / Financial services
Deliverable
client delivery
Required skills
French (advanced), English (advanced), phone communication, email communication, negotiation, account record maintenance, Microsoft Excel, problem-solving
Preferred skills
Collections experience, Accounts Receivable experience, Finance Operations experience, University degree
Responsibilities
Contact customers regarding overdue payments, handle incoming inquiries, negotiate payment arrangements, send balance confirmations and statements, investigate account discrepancies, maintain accurate customer records, collaborate with internal teams
Seniority
Individual Contributor