Insurance Coordinator
Core
Oversees and supports a team of Insurance Coordinators to manage patient insurance enrollment, education, and financial assistance programs within the dialysis industry.
Role type
Senior IC operations manager (insurance program)
Builds
Patient insurance enrollment and financial assistance workflows
Domain
Healthcare (Dialysis) + Insurance Administration
Required skills
Medicare/Medicaid/COBRA knowledge, team supervision, data auditing, regulatory compliance, financial reporting, process improvement
Preferred skills
Project management, clinic acquisition support, billing system analysis
Technologies
Microsoft Office, billing systems, American Kidney Foundation spreadsheets
Responsibilities
Supervise Insurance Coordinators and ensure adherence to performance standards; Audit team data reports for compliance and accuracy; Resolve escalated patient insurance issues; Monitor Coordination of Benefit periods and Medicare application timelines; Analyze billing trends to minimize bad debt; Provide training and performance feedback to team members.
Seniority
Senior, hands-on IC with team leadership
