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CB IB Operations and Controls – Workflow Solutions Client Transition Management Specialist – AVP

Singapore, One Raffles Quay💼 Full-time🗓 2026-09-28

Core

Managing end-to-end onboarding and implementation for high-profile clients in FX and Workflow Solutions, coordinating across Sales, Product, Legal, Compliance, and Operations to ensure readiness to trade.

Role type

Senior IC Client Transition Management Specialist (Investment Banking)

Builds

Operational onboarding pipelines for new and existing clients across multiple products and jurisdictions

Domain

Investment Banking / Financial Markets (FX)

Required skills

FX product experience, stakeholder management, onboarding process knowledge, project management, requirement capture, commercial awareness, negotiation, client expectation management, independent project management, AI tool leverage

Preferred skills

None explicitly stated

Technologies

Microsoft Office suite

Responsibilities

End-to-end transition responsibility from mandate definition through go-live and handover; Primary point of contact for clients and internal stakeholders; Coverage of high-profile client portfolio; Coordination across Legal, Credit, Compliance, Technology, and Operations teams; Management of implementation timelines, dependencies, and risks; Identification of process improvement opportunities

Seniority

Senior, hands-on IC

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