Clinical Services Manager (MCS)
Core
Support clinics by ensuring safety readiness through immediate response to adverse events and regulatory surveys; upskilling clinic teams via targeted coaching on clinical competencies; and providing expert oversight for clinical outcomes by addressing performance outliers.
Role type
Senior Clinical Services Manager (Nephrology)
Builds
Clinic safety compliance, quality improvement plans, and performance improvement strategies for dialysis facilities
Domain
Healthcare / Nephrology / Dialysis
Required skills
RN license, Nephrology clinical experience, clinical leadership/management, adult learning/teaching, root cause analysis, regulatory compliance knowledge, data analysis (hospitalization metrics)
Preferred skills
Bachelor's degree, CQI methodology experience, state/federal regulations knowledge, CPR certification, Bonet Certification
Technologies
Microsoft Word, Excel, PowerPoint
Responsibilities
Respond to adverse events and CMS surveys; conduct internal audits and safety snapshots; coach staff on clinical competencies and quality improvement; analyze clinical outliers (hospitalizations) and remove performance barriers; lead teams to meet clinical goals.
Seniority
Senior, hands-on IC with management responsibilities