Care Coordinator - Davita IKC - Maryland
Core
Coordinate care for patients with complex chronic conditions by managing referrals, provider appointments, and resource enrollment.
Role type
Care Coordinator (non-clinical)
Builds
Patient care pathways and resource enrollment programs
Domain
Healthcare / Kidney Care
Required skills
Outbound/inbound calling, care coordination, resource identification, documentation, Microsoft Office proficiency, patient communication
Preferred skills
Clinical medical office experience, CNA/MA experience, insurance payer navigation, Electronic Medical Records familiarity
Responsibilities
Coordinate care and facilitate referrals, perform outbound calls and respond to patient/provider inquiries, complete non-clinical screenings, assist clinical team with care continuum tasks, identify eligible resources for program enrollment, maintain confidential documentation
Seniority
Entry-level to Mid-level, hands-on IC