Collision General Manager
Core
Lead and maintain the day-to-day operations of a collision repair center, ensuring exceptional customer experiences and meeting KPIs and insurance metrics.
Role type
General Manager, Collision Repair Center
Builds
Collision repair services and glass services for vehicle owners
Domain
Automotive repair and insurance
Deliverable
client delivery
Required skills
operational leadership, budget management, sales forecasting, performance coaching, financial monitoring (A/P & A/R), facility management, staff training, safety compliance, production planning, estimate management
Preferred skills
none stated
Technologies
none stated
Responsibilities
Prepare and manage annual and monthly operating budgets; forecast and track sales, profit, and expense objectives; deliver formal and informal performance reviews; monitor accounts payable and receivable; maintain a clean and organized repair facility; monitor maintenance of shop equipment including paint booths; provide staff training; ensure adherence to safety gear and dress codes; open and close the facility daily; conduct daily production meetings; manage estimates and labor mix; lead and manage repair facility personnel; facilitate Health & Safety and staff meetings.
Seniority
Manager, hands-on leadership