Front Desk/ CSR
Core
Provide exceptional customer experience and administrative support for the Repair Facility Team by managing customer and insurance company relationships.
Role type
Front Desk / Customer Service Representative
Builds
Vehicle repair workflow and customer communication
Domain
Automotive collision repair and insurance administration
Required skills
multitasking, attention to detail, oral and written communication, basic computer skills, sales drive
Preferred skills
auto body industry experience, previous customer service experience
Responsibilities
Schedule vehicle repair appointments, retrieve insurance assignments and obtain repair authorization, prepare repair order work packets, record customer and insurance communications, confirm and update car rental information, manage automated rental management systems
Sourced via workday · Listed on CareerPlan, which tracks 855,000+ jobs from 20+ sources.