Customer Solution Engineer - Product
Core
Provides technical expertise to select optimal KONE elevator/escalator products for customers, managing engineering work from order to handover.
Role type
Customer Solution Engineer - Product (Elevator Industry)
Builds
Custom product plans, technical specifications, and cost estimates for non-standard elevator/escalator projects.
Domain
Elevator and escalator manufacturing and installation
Deliverable
product features
Required skills
Mechanical/Electrical/Civil Engineering, AutoCAD, product costing, technical site surveys, traffic analysis, energy calculations, compliance with local codes
Preferred skills
Understanding of Advanced People Flow solutions, global collaboration
Responsibilities
Select optimal product platforms for customer offers, create detailed custom product plans and specifications, perform technical site surveys and traffic/energy analyses, coordinate product lead times and installability, ensure compliance with local codes and KONE engineering policy, provide technical support to sales and field teams
Seniority
Mid-level IC