Clinical Business Operations Representative 2 (Full Time) Bascom Palmer Eye Institute (Miami, FL)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations at an eye institute.
Role type
Administrative support representative
Builds
Patient care flow and administrative records
Domain
Healthcare / Ophthalmology
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Insurance verification, Data organization
Preferred skills
Data analysis, Independent work, Collaborative problem solving
Responsibilities
Obtain and review patient demographic and insurance information; Review clinical records for completeness; Answer multiple telephones and triage incoming calls; Greet visitors and direct inquiries to appropriate staff; Provide coverage for co-workers' responsibilities.
Seniority
Entry-level, individual contributor
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