Clinical Business Operations Representative 3- Plantation
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations, performing administrative and receptionist functions to manage patient care and records.
Role type
Clinical Business Operations Representative
Builds
Patient care workflows and administrative support for primary care enterprise
Domain
Healthcare / Primary Care
Deliverable
dashboards & analysis
Required skills
Data entry, Patient record management, Telephone triage, Appointment scheduling, Medical form completion, Mail handling, Fax screening, Communication with physicians and patients
Preferred skills
Ability to work evenings, nights, and weekends
Technologies
UChart, NICE, UChart Media Manager
Responsibilities
Answering and triaging incoming calls, managing patient demographic and insurance information, reviewing clinical records for completeness, greeting visitors and directing inquiries, completing Durable Medical Equipment and School Physical forms, scheduling peer-to-peer providers, confirming and rescheduling appointments, scanning and uploading medical records, communicating follow-up instructions to patients
Seniority
Mid-level, hands-on IC