Clinical Business Operations Representative 2 (H)
Core
Facilitates prompt resolution of pre and post care problems in daily clinical operations for the OBGYN department.
Role type
Clinical Business Operations Representative
Builds
Patient care flow and administrative support for OBGYN clinical services
Domain
Healthcare / Obstetrics & Gynecology
Deliverable
dashboards & analysis
Required skills
Patient record management, Call center operations, Appointment scheduling, Insurance verification, CRM processing, Data entry, Phone triage, Administrative support
Preferred skills
Learning agility, Technical proficiency
Technologies
Nice Systems, UChart, Uconnect
Responsibilities
Answering and triaging incoming calls, Scheduling and confirming patient appointments, Reviewing clinical records for completeness, Processing CRM messages and in-basket items, Managing provider bump lists, Submitting paperwork on behalf of doctors
Seniority
Entry-level, individual contributor